Insurance Information
PLANNING TO USE YOUR INSURANCE BENEFITS FOR MEDICAL MASSAGE?
Let’s get you started:
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Get your referral from your healthcare provider.
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We’ll verify your benefits once we receive it.
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Then we’ll help you schedule and go over your next steps.
Medical Massage Begins With a Referral
Idaho Medical Massage accepts insurance for Medical Massage when you have an appropriate referral or prescription from a healthcare provider. Please obtain your referral before requesting benefit verification or scheduling.
How to Get Started
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Get a referral. Ask your prescribing provider to complete our referral form or send us a referral with your diagnosis and requested treatment details. Have your prescribing physician FAX it to the office or upload it into the intake forms we will send you.
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Submit your referral and insurance information. We will send you are intake forms, review the documents, and verify your benefits.
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Complete any required authorization steps. Some plans require prior authorization or additional information from your provider. This may affect how soon care can begin.
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Schedule after review. Once we’ve reviewed your referral and benefits, we’ll contact you for scheduling.
A complete referral should include the diagnosis or ICD-10 code, requested services, visit frequency and duration, number of visits, and provider signature. If information is missing, we may ask you or your provider to follow up before we can continue.
Please note: Having a referral does not guarantee that your plan covers massage therapy. Benefits and authorization requirements vary by plan, and benefit verification is not a guarantee of payment.
Ready to begin?
Looking for self-referred care?
Orthopedic Massage is a self-pay service and does not require a referral. Contact us to learn more or schedule online.
When Prior Authorization Is Required
Some insurance plans require prior authorization before Medical Massage can begin or continue, which may increase the time it takes to receive treatment.
Communication and exchange of documentation between healthcare offices can take time. Patients are encouraged to be actively involved in this process by staying in contact with their prescribing provider, following up on requested documentation, and ensuring information is sent promptly to our office. This can help reduce delays and allow us to submit authorization requests as quickly as possible.
What You Can Do:
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Contact your prescribing provider and request the required referral/prescription and supporting documentation.
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Confirm that the documentation has been sent to Idaho Medical Massage.
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Follow up with your provider if additional information is requested.
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Stay in contact with our office regarding your authorization status.
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Allow time for your insurance company to review and process the request.
Please note that prior authorization does not guarantee coverage or payment, and insurance processing times vary.